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Guarantees and the right of withdrawal

 

The contract between "Pistasta.it" and customer is concluded when the customer forward an online order. By forwarding an order, you acknowledge that you have read all the information provided during the purchase process and accept the terms and conditions below transcribed.

The customer is not entitled to any compensation, as well as any contract or tort liability for any direct or indirect personal and / or property, caused by the rejection, even partial, of an order.

Purchases made on pistasta.it are governed by Italian law only. If the customer has made a mistake on placing the order and received an item that is not wanted, or believed to still be satisfied with your purchase, you can exercise the right of withdrawal.

The Right of  withdrawal , as set forth in Legislative Decree 185 of 22/05/99, is the ability of consumers to cancel within seven working days, from any purchase made at a distance and receive full reimbursement of costs incurred to the 'purchase without penalty. The only expenses not covered are those for shipping, which are excluded from the arrangements set out in Decree Law 185/99.

To exercise his right of withdrawal is necessary to send a fax +397723235 which expresses the will to give the goods back. The right of withdrawal may be exercised only by the individual who made the purchase. Anticipate communication via e-mail to info@pistasta.it "Pistasta.it" verify the integrity of all components of the product and its accompanying elements and proceed with the reimbursement amount paid (excluding shipping costs) within seven days from the verification prescribed. The right of withdrawal is valid only if the product is returned undamaged, and is not exercisable in the event of:

  • Items do not have the original packaging
  • Items are in part or totally consumed
  • Items are damaged for reasons other than transportation.
  • In case of cancellation or non-acceptance by www.pistasta.it, the amount will be refunded.

 

 

 

Jurisdiction

Any disputes that may arise from this contract, subject to Italian law.